Sunday, July 08, 2007

Tales from Customer service

I am all for environmental action and all that, but when you work in customer service, particular in retail that relies on natural resources like paper, you just hear weird things once in a while. One I particularly love is this: upon paying for their book, I ask customers whether they want a bag. And sometimes I get the ever-so-sweet answer with the sly ego-PR thrown in: "No thanks. Save a tree."

What. Plastic trees? If they wanted to save a tree, they shouldn't have bought the book.
But far be it from me to point that out to them. Because, after all, I am a corporate whore. And b) discouraging sales would kinda be like - scuse the pun - sawing off the branch I'm sitting on.

No comments: